Privacy Policy


Matchmaking Introductions Hawaii is a licensee of the TRUSTe Privacy Program.

Effective on 03/01/2010

This privacy statement describes how RKM International collects and uses the personal information you provide on our Web site: www.matchmakinghawaii.com. It also describes the choices available to you regarding our use of your personal information.

RKM International, Ltd./dba Matchmaking Introductions Hawaii (the "Company") provides security and protection for private and personal information of all individuals that contact us ("Customer") because the company believes that doing so is our obligation founded on corporate social responsibility. Our security policy regarding personal information is described below.

RKM International Ltd is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.matchmakinghawaii.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact support@matchmakinghawaii.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=

TRUSTe will then serve as a liaison with us to resolve your concerns.

Regulations Regarding Personal Information:

As a company that provides matchmaking and introductory services for potential marriage partners, MIH is keenly cognizant of the responsibilities inherent in handling the Customer's personal and confidential information and constantly strives to adhere to the strictest of standards in protecting and handling such valuable information when the Company conducts our business. The Company's officers and employees fully comprehend the basic principles of the right to privacy, and are required to sign written contracts that require them to follow all relevant laws and statutes along with the Company's policies with respect to the handling of confidential information. The entire staff at MIH is fully committed to caring and protecting everyone's confidential information to the fullest extent possible in order for the Customer to utilize our services without any hesitation.

Collection and Use of Personal Information:

Contact Form:

If you are interested in our service, we request you fill out certain personally identifiable information on the Contact form and we will contact you. During this process, you are required to give contact information (such as name, address, phone number and email address). After giving us the information, you will be contacted to set up an appointment to have a consultation with us in our offices.

You have the option to provide demographic information (such as income level, gender and birth date) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

RKM International Ltd is the sole owner of the information collected on www.matchmakinghawaii.com. RKM collects personally identifiable information from our users at several different points on our Web sites.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may disclose your personal information

  • as required by law such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if RKM International is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,

We do not share your personal information with other companies for any marketing purposes or to provide any services to you. If you have any questions, please contact us at support@matchmakinghawaii.com

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Web beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Web site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of RKM International. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@matchmakinghawaii.com

Additional Policy Information

Customer Testimonials

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer's consent in person prior to posting the testimonial to post their name along with their testimonial.

Correcting and Updating Your Personal Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct or update it by emailing our Customer Support at support@matchmakinghawaii.com.

Notification of Privacy Statement Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Information

If you have any questions, comments, or complaints regarding the Company's information security policies, please contact us at the address listed below. The company will respond in a timely manner.

Matchmaking Introductions Hawaii
Waikiki Trade Center
2255 Kuhio Avenue, Suite 717
Honolulu, Hawaii 96815
Phone: (808) 923-4333
FAX: (808) 923-4344
E-mail: support@matchmakinghawaii.com
Hours of Operation: Monday-Friday 9:00 a.m. - 17:30 p.m.

Note: While the Company's website can be accessed by individuals throughout the world, the policies and conduct of the Company and interested individuals will be subject to the laws and regulations of the United States of America.


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